After more than 20 years in management at two, large waste and recycling companies, franchise owner Paul Diaz was ready for a change. When he discovered Zoup! in 2007 during a visit to Michigan, he was immediately impressed. "I thought the concept was outstanding. And, I liked the fact that it was proven, but still small enough that I could take it to a new market and really grow it," he says.
Paul had worked in the food business in high school and recognized that Zoup! was a fairly simple concept to implement. And, after spending his career at large companies, he was accustomed to following procedures and working with systems. "I wanted to learn from a franchisor that could teach me everything I needed to know to open and run the business," he said. "I wasn't interested in designing a space or choosing décor; I just wanted to benefit from the expertise of someone who had done it, and done it successfully."
As for his specific goals, Paul wanted to leverage the Zoup! brand to build a company and develop a strong management team so he could oversee the business. He also had a financial goal. "I plan to open additional stores without having to go to a lender," he says, "using only the capital of the business."